I am the web developer/web designer that usually picks up where other web designers left off or "disappeared". They usually leave without a trace or they leave their client with a broken website. I also take them from being charged a fortune down to being charged a much fairer price. I know I could probably continue to charge them a fortune, but I just don't do that to people. I tend to go after people who are on a "shoe string" budget. I mean.. I charge them enough that I'm being paid for my time, but I am willing to work with their budgets.

I also offer something that I find most web people don't: I offer them good customer service. I answer my emails within 24 hours and I pick up my phone usually when they call or I get back to them asap. I try to give them a reasonable price and I expect payment upon delivery of my invoice.

I have just a few clients, but I've never had issues. And most of the time that is what my clients have confirmed that I have offered that no one else offers: customer service. It's just being extremely supportive. They want to know that someone is there when there is a problem. There is nothing worse than the feeling of running a business.. and knowing that you are screwed or worse -- you have to pay someone you don't know a fortune in an emergency situation.