Aside from the issue of trust, the site does a terrible job of explaining how bad arbitration is.
The arbiter is permitted the following:
* To make an arbitrary judgement outside the scope of the agreement.
* The arbiter is not required to follow any law but the arbitration act. They are permitted a manifest disregard for the law.
* The arbiter is not required to be fair or impartial. They aren't a judge.
* The arbiter may be blacklisted by companies if they rule against the corporation. The companies know who rules against them.
* The arbitrations are secret. You may research how the arbiter acted in the past. The company knows, though. You just don't.
To engage in a corporate controlled mandatory binding arbitration is to leave the rule of law and enter into a dystopia where even the courts of law are privatized. Consumer protection laws? Gone. State consumer laws? Gone.
The arbiter is permitted the following: * To make an arbitrary judgement outside the scope of the agreement. * The arbiter is not required to follow any law but the arbitration act. They are permitted a manifest disregard for the law. * The arbiter is not required to be fair or impartial. They aren't a judge. * The arbiter may be blacklisted by companies if they rule against the corporation. The companies know who rules against them. * The arbitrations are secret. You may research how the arbiter acted in the past. The company knows, though. You just don't.
To engage in a corporate controlled mandatory binding arbitration is to leave the rule of law and enter into a dystopia where even the courts of law are privatized. Consumer protection laws? Gone. State consumer laws? Gone.