Or perhaps it reinforces preconceived notions?

It matches my own experience and anecdotes that others have told me from their experiences. I don’t think it’ll be hard to find similar stories out there...

It's good to have those stories, because then it will provide case studies for future unions to learn from and to avoid.

An easily solved problem.

Please solve it then. Start with AT&T's union. I await your results.

The employees can request it be fixed in the next contract. Of all things though, I'm not sure that it's worth the effort relative to other things.