I’m still on the fence. He claims no code has a niche “concretizing workflows”. The problem is vendor lock-in, as well as the myth of the non coding business analyst. I’ve seen enterprises sink millions into BPM software to crank out a few forms a Dev could do in open source code overnight. Inevitably the “business analysts” can’t use the tool either, so now the company gets 300/hr specialist Dev who only knows this bpm tool. Finally they realize the costs and absurdity, but are faced with upgrading or scrapping and rewriting these processes in custom code or the new hot tool.

Concretizing workflow is good, but take care what concrete you use and who pours it. Could end up pouring your company a new pair of boots if you know what I mean.