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Unfortunately, the positives are customer adoption, and customers have already adopted zoom. This is like continuing to feed the dog treats because it's what you're used to, regardless of the outcome of their actions.

But more generally, it's not obvious that individual, "reptile-brain" incentives translate to large company leadership. I'd be hugely skeptical of applying positive psychology to international corporate leadership, but what do I know anyway.



Agree with your first paragraph, less so the second. People learn corporate leadership in steps, starting with a small group. The style of successful leadership doesn't change IMO, just the number of variables and possibility for greater success/failure.




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