I don't think people realize how important a well supported DESKTOP experience is for open source adoption by the mainstream users.
The mainstream doesn't care about zshell or fish shell or vim.
All they see is the graphical desktop experience, for their email or browser.
If that market can be brought into the open source world away from the giant companies that would be a huge win for open source.
And Ubuntu is currently the only real game in town, and having used it myself since v11 or something it's come a long long way, to the point where my grandmother can use it.
That's clear! It's just that many of us have been conditioned by internet snark to read comments like the GP cynically, unless they contain disambiguating information (as your comment here does). You did nothing wrong, but I have a hunch that ambiguity may have been the source of some downvotes.