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> 1 billion pending verifications

> to be processed by 1000 customer support agents

Good luck with that



You can automate a lot of that if you used government identification and removed the nascent requirements that are currently in place.

Quite a few places do this, it's not an intrinsically hard process.


You're kidding, right?

There are ~200 governments in the world, most of them don't even have digital infrastructure. Not even talking about resubmissions of blurred photos, fraud detection, human mistakes etc.




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