I think that high documentation can work BUT the company has to invest in it in the way that Digital Ocean or even Stripe has done outwardly.
1. Investment - You have to hire at least a few technical writers and librarians to provide training & cleanup functions.
2. Management buy-in - You have to budget for it and encourage it through day one communication (ie. New hire training) and consistently rewarding and recognizing people for getting it right.
I think that high documentation can work BUT the company has to invest in it in the way that Digital Ocean or even Stripe has done outwardly.
1. Investment - You have to hire at least a few technical writers and librarians to provide training & cleanup functions.
2. Management buy-in - You have to budget for it and encourage it through day one communication (ie. New hire training) and consistently rewarding and recognizing people for getting it right.