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> I guess the only answer, as some others have mentioned, is a predictable organization system for the documentation, which crucially is actually taught to newcomers.

Precisely - just as you'd on-board new hires with information about codes of practise for development (code styles, nuances of internal git practice, etc.) you ought to at least have a "Contribution Guidelines" or similar doc that sets out how to structure and record information in the docs.



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