Around the same topic, in two successive apartments I've been living in the app-based "disruptive" logistics services are unusable, apparently due to the way they are using GMaps. The legacy parcel delivery and mail companies have no issues finding our apartments, using the addresses, but at least both Uber and Wolt seem to always attempt pickup and delivery at the neighbouring lots.
My best guess so far is that they request driving directions using GPS coordinates for my address, which leads to GMaps reserve-mapping it to the neighbouring street, which is closer to the building but the drivers will face a fence. Food drivers usually leave the packages to a neighbour, Uber drivers make angry phone calls and claim that I'm not at the pickup point. Customer service keeps blaming me for failing to enter my address and location properly, so my improvement suggestions go nowhere past the first tier support.
I have to favour services with a proper localisation, usually the ones not developed around a mobile app.
For me, the most egregious behavior comes from those “disruptive” services trying to be “helpful” by using the address form as search instead of taking the address as is.
All of the possible choices invariably lead drivers to the wrong location.
No one at Uber read anyting like “myths programmers believe about addresses” it seems.
Also, my country (Portugal) has a postal code that almost uniquely identifies my house, and both Google Maps and Waze ignore it in favor of hand-wavy parsing of the rest of the address.
My best guess so far is that they request driving directions using GPS coordinates for my address, which leads to GMaps reserve-mapping it to the neighbouring street, which is closer to the building but the drivers will face a fence. Food drivers usually leave the packages to a neighbour, Uber drivers make angry phone calls and claim that I'm not at the pickup point. Customer service keeps blaming me for failing to enter my address and location properly, so my improvement suggestions go nowhere past the first tier support.
I have to favour services with a proper localisation, usually the ones not developed around a mobile app.