My dad recently got a letter telling him that his bank account would be closed in 30 days if he didn't call the phone number listed on the letter.
Upon calling the number, you get an automated system that immediately asks for your social security number and won't let you proceed until you do.
The phone number was nowhere to be found on the bank's website nor did it appear in a single Google result.
Sounds like an obvious scam, right? Nope. It was genuinely one of the bank's official phone numbers, and I had to nag them through three separate channels to get them to add it to their website, which they did a week later.
Upon calling the number, you get an automated system that immediately asks for your social security number and won't let you proceed until you do.
The phone number was nowhere to be found on the bank's website nor did it appear in a single Google result.
Sounds like an obvious scam, right? Nope. It was genuinely one of the bank's official phone numbers, and I had to nag them through three separate channels to get them to add it to their website, which they did a week later.