> Nobody likes how insurance companies do business, but that doesn't make it "crime".
The way they "delay, deny, defend" as a matter of course shows a lack of a good-faith execution of the insurance agreements, to the point that a sane world would understand it as extremely obvious (and documented!) fraud. Sure, it is de facto not fraud, but tell that to someone who didn't get insurance payments which they were owed to pay for life-saving treatments (or, I guess tell it to their grave).
I won't pretend I had the foresight to purposely make this distinction but I do agree with and stand by this clarification.
The US is a very litigious society and Americans more than any nationality I've met are way too quick to conflate legality and morality. My personal guess is that this derives from a long running lack of class consciousness that is present in most other nations
What a crime is is determined by the population. For a very long time, the population has given the idea of a "justice system" to... Well, the justice system.
Things have deteriorated lately, and the population does not see the justice system as effective.
It is completely expected that we see vigilantism, but it is in no way extrajudicial.
There's been many examples of societies where killing or abusing people was legal etc. Law is not math, it can be (and often is) wrong; in many cases a law is just a way for ruling class to make money/keep power etc. It's completely OK to protest laws, and it may be completely reasonable to consider someone a criminal even if they haven't broken any laws.
Nobody likes how insurance companies do business, but that doesn't make it "crime".