"While with the paid software, all of the interactions I had were so much more constructive. YMMV, but willingness to pay is a great filter."
That's in line with my experience on both consulting and selling software. The more they pay, the easier and reasonable they are to work with.
Years ago, I put out some free software and there were a lot of users who seemed to be on a power trip to show me who is the boss. I assumed they were some lonely guys in a basement who had nothing else going on, so they best they could come up with is to beat up an author of the only software they can afford.
That's in line with my experience on both consulting and selling software. The more they pay, the easier and reasonable they are to work with.
Years ago, I put out some free software and there were a lot of users who seemed to be on a power trip to show me who is the boss. I assumed they were some lonely guys in a basement who had nothing else going on, so they best they could come up with is to beat up an author of the only software they can afford.