He clearly shows that breaking into computer systems is called hacking in the media, and explains why the term hacking is in technical terms correct in this situation.

My take on the issue: picking a lock is hacking, breaking down a door is not. Apply the metaphor as you will.

My opinion is that crackers and hackers are to distinct sets, but there is an intersection (though I think it isn't overly big). Hacking needs to be creative, nothing about that says it can't be malicious.

That isn't to say that I approve of hacking in that context, merely than it can exist.